Personalized Christmas Hoodies, Couples Christmas Penguin Sweatshirts, Family Hoodie, Matching Penguins Sweater, Cute Christmas 176

Couples Penguin Personalized Christmas Hoodies, Couples Christmas Penguin Sweatshirts, Family Hoodie, Matching Penguins Sweater, Cute Christmas

FOR KIDS SIZES AND COLORS PLEASE CONTACT US

Adult Unisex Crew-neck Sweatshirts

Sweatshirt: 8 oz, 50% cotton/ 50% polyester preshrunk fleece knit, Air jet yarns makes for softer feel and reduced pilling
Double-needle stitching at waistband and cuffs, Tear away label

PLEASE CHECK THE CHART FOR COLOR OPTIONS.

+VERY IMPORTANT, if you need-by-Date please put it in THE NOTE SECTION during check out.

+ Our current processing time is about 2-5 business days.
++SHIPPING++
Regular 4-7 days
Priority 2-3 Days
Priority Express 1-2 Days
FedEx Overnight its available please contact shop for price.
THIS SHIPPING OPTIONS ARE ONLY FOR U.S.A
INTERNATIONAL ORDERS will take 7-15 days . all depends on customs in your country, We are not responsible for taxes, Duties or any others fees. if you fail to pay fees charged to receive your package your merchandise might be discarded after a while.
WE DO NOT ACCEPT RETURNED PACKAGES FROM OTHER COUNTRIES. (INTERNATIONAL PRIORITY SHIPPING IS AVAILABLE 4-7 DAYS)

CARE INSTRUCTIONS
Turn inside out. Machine wash cold. Tumble dry low. Do not bleach or dryclean.
Do not iron directly on design.

IMPORTANT NOTE:
Please make sure to CHECK YOUR Email Or your Etsy Conversations after you placed an order until you receive your package in case we have a question regarding your order! The use of the messaging system is very easy and convenient and you can always expect a timely reply during business days/hours.
We are not responsible for packages that do not make it in time of your event if you did not give us a “Date Needed by” at checkout- Please be sure to include this date so we can prioritize accordingly!

HOW TO CHECKOUT with MULTIPLE SIZES?
I want to purchase more than 1 item, how do I do that without paying for the order separately?
No problem! You can add more than 1 Item to your shopping cart, just add what you need, then at checkout
IF YOU HAVE MULTIPLE SIZES / COLORS / SAYINGS….[1.] Select the quantity for the first size/color/saying & click the “ADD TO CART” button.[2.] Click the thumbnail to return to the listing & repeat to add in other sizes/sayings.[3.] Review all of the quantities/sizes/sayings/colors to ensure everything is correct. [4.] If you didn’t have the option to select in the drop down boxes…type in the NOTES box and proceed to checkout.

**We process orders as entered so it it extremely important to check for accuracy prior to submitting the order!!
Cancellations:
We gladly accept cancellations
Request a cancellation within: 3 hours of purchase
No order cancellations after 24 hours of purchase
+Can I cancel my item after purchase if it will not reach me in time?
No. We do not grant cancellations or grant refunds based on needing an item sooner than the indicated shipping timeframe. This is why we offer expedited shipping and communicate thoroughly all of our processing times prior to you making your purchase. We clearly indicate in every listing, at checkout and in our shop announcement our processing timeframe and offer you expedited processing prior to purchase to speed up your service.

Returns & exchanges :
We don’t accept returns, exchanges,
But please contact us if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, we cannot
accept returns.
Sorry, but all our products are made to order, we cannot accept any returns, exchanges once the order is complete.
If you’ve received an item other than what you’ve ordered, we will gladly replace it for you! Just send us a message with a photo of the incorrect shirt received within 2 days of delivery.

LIABILITY:
We cannot be held responsible for any lost, damaged or delayed packages once they leave our shop. shipping information is to our best knowledge and according to the information available from the USPS website. We cannot guarantee it.
INCORRECT/INCOMPLETE INPUT OF SHIPPING ADDRESS OR NEED BY DATE:
If you entered a wrong shipping address when ordering or you forgot to make a note of your need by date at checkout and you contact us immediately after placing the order via messaging, our customer service will do their best to inform the production and shipping team about the changes.
We are not responsible for any inconvenience, lost package, delays or extra charges that might apply for you to get the package to the new address. We really do our best to honor a change of address request but we need to trust our customers to know their correct address and input it correctly in the checkout process. If a package is returned to us, we will send you a link to purchase re-shipping to the correct address. If you fail to do so within 5 business days after we informed you about the returned package, your item/s will be donated to a charitable cause. Please make sure to double check your address including apartment number if applicable and your zip code.

*My package has shipped but I put an old address, what can I do?
Unfortunately, once an item is marked shipped the postage for that location has been purchased already and is on its way to the post office. The best thing you can do is contact your post office or go to their website to see if a package intercept is possible. Take your tracking number located on your receipt and contact USPS immediately

*I checked my tracking and my package is being returned. Can you send it to the correct address?
If the address is not deliverable, the package will be returned to us and you can pay for new shipping to the correct location. Shipped postage has been paid for and we can not refund these costs.

We have tried our best to include a great amount of information within the listing images, item descriptions, FAQ section and your post order note regarding sizing suggestions, turnaround times, upgrading to rush shipping, etc. If you need a quick answer, please check there before sending a message. If you still have questions, we will get back to you as soon as possible!